ILLINOIS TIMES TICKETS is powered by Bold Type Tickets. Your purchases and information on this site are handled, processed and stored by Bold Type Tickets, and your use of this site is subject to Bold Type Tickets' policies below.

Bold Type Tickets
Privacy Policy, Terms of Use, and Purchase Agreement

Last Updated: May 24, 2018

Please review the following terms of use (“Terms of Use”) which constitute a binding license agreement that condition your use of Index Newspapers LLC d/b/a Bold Type Tickets’ (“Bold Type Tickets”) ticketing service on this website. If you, the website user, choose not to be bound by the Terms of Use, please do not purchase any tickets on Bold Type Tickets’ website. If you purchase any tickets on Bold Type Tickets’ website you agree to be bound by the Terms of Use so please review them (the event for which you purchase tickets on this website is referred to in the Terms of Use as “Your Ticketed Event”).

Use of Personal Data

The amount of personal data we collect and process depends on whether you purchase tickets through our service.

Website Visitors

If you visit our site but do not purchase any tickets, we classify you as a “Website Visitor” and the data we collect about you is limited to anonymous information used for website analytics and the general operation of our service.

We also may collect anonymous data via Google Analytics Advertising features, including but not limited to remarketing, analytics, and transactional data. To learn more or to opt-out from providing advertising data, visit Network Advertising Initiative’s Consumer Opt-Out Tool.

As this information is not associated with a specific person, we may use it for any purpose, including, for example, determining repeat visits to our website, determining the amount of time visitors spend on our website, diagnosing issues with our website, and improving our service.

Ticket Purchasers

If you make a purchase from our service, we classify you as a “Ticket Purchaser” as well as a Website Visitor. In this case, we also collect the information you provide to us in order to complete your purchase, to provide customer service to you, and to keep a record of that transaction in order to operate our business. Your information is also shared with the organizers and/or promoters of Your Ticketed Event.

Event organizers may request additional information from you during the purchase process, and that information will also be shared if provided by you. We are not liable for the manner in which this information is used by organizers and promoters. Unless required by a court order, subpoena or other law or to defend against legal claims, we will not provide your personally-identifiable information to any other third parties without your consent.

Security of the Information We Collect

We use reasonable measures in keeping with the standard industry practice to protect the security of the information we collect from you and to prevent its unauthorized access. However, no data transmission over the Internet may be assured to be completely secure, so we cannot guarantee that the information we collect from you will not be accessed on our servers or intercepted during Internet transmission and we will not be liable for any damages that result from interception or misuse of information that we collect from you.

E-mail from Bold Type Tickets

The most common way for Bold Type Tickets to communicate with you is through e-mail. We use e-mail notification to confirm your purchase of tickets. We also may occasionally e-mail to you information about upcoming events or promotional materials. If you would like to stop receiving automated e-mails from us, simply reply with “unsubscribe” in the subject line. However, you many not unsubscribe from receiving e-mails from us regarding your ticket purchase or Your Ticketed Event.

Confirmation of Your Order

Bold Type Tickets processes ticket orders only after verifying your billing information. Upon submitting your payment information and purchasing a ticket, you should receive a confirmation of your order by e-mail. If you don’t receive a confirming e-mail or you see an error message, it is your responsibility to confirm with Bold Type Tickets (support@boldtypetickets.com) that your ticket purchase has been placed. Unless you advise Bold Type Tickets of the lack of confirmation, Bold Type Tickets may not be aware of any problem with your attempted ticket purchase. If you fail to advise Bold Type Tickets of the lack of confirmation, Bold Type Tickets shall not be responsible for any monetary or other losses that may result to you.

Ticket Refund Policy

All events are subject to change or cancellation at any time without notice. Refund policies are set by the event organizers and are handled on a case-by-case basis. To request a refund, please contact Customer Service at support@boldtypetickets.com. Bold Type Tickets will not be liable for any travel or other costs incurred as a result of event changes or cancellations.

Ticket Delivery Methods

Tickets are generally delivered through one of three methods: Print-at-Home/digital delivery, will-call, or postal mail. The delivery options for specific events will be shown during the checkout process.

• Print-at-home tickets are delivered via email to the supplied email address directly after the purchase is complete. Tickets can then be printed by the customer on any standard printer.
• Will-call tickets are not physical tickets. The purchaser’s name, along with any other names specified during checkout, will be delivered to the venue or event promoters for admission to the event. Typically attendees will have to present photo ID to be admitted.
• Postal mail tickets will be sent by U.S. Mail. Unless otherwise specified during checkout and in the receipt, tickets are mailed within 7–10 days of purchase.

We have no control or authority over the content or privacy policies of sites that are linked to on this site. Please understand that you follow links at your own risk.

Ads

Bold Type Tickets and/or its partners and affiliates may occasionally utilize remarketing and/or other interest-based marketing campaigns in order to serve display ads to potential patrons who have already shown an interest in our products and services by visiting our website(s). Our remarketing and interest-based marketing campaigns will not collect personally identifiable information, including, but not limited to, email addresses, telephone numbers, and credit card numbers. Third-party vendors, including Google, show ads on sites across the Internet by using cookies to serve ads based on someone’s past visits to our website. Information about how you can opt out of Google’s use of cookies can be found by visiting Google’s Ads Preferences Manager. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Children

This site is not for children. If you are under 13, please leave this site immediately.

Currency

Prices are in the local currency of the event’s location or venue unless otherwise indicated.

Other Terms of Use

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE IS AT YOUR OWN RISK. BOLD TYPE TICKETS SHALL NOT BE RESPONSIBLE FOR ANY CONTENT FOUND IN THE ADS ON THIS SITE. THERE IS NO WARRANTY THAT YOUR ACCESS TO OR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE. THIS SITE IS MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHERWISE. WITH THE EXCEPTION OF THE PRICE YOU PAID BOLD TYPE TICKETS FOR YOUR TICKETED EVENT, NEITHER BOLD TYPE TICKETS NOR ANY OTHER PERSON OR ENTITY PROVIDING CONTENT VIA THIS WEBSITE SHALL BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES. If you are dissatisfied with the website, or any aspect thereof, or do not agree with these Terms of Use, your only recourse and exclusive remedy shall be to stop using the site.

Limitation of Liability

By purchasing a ticket from Bold Type Tickets, you agree to assume all risks related to or arising from Your Ticketed Event including, without limitation, those related to or arising from inclement weather, and you waive, on behalf of yourself and any accompanying minor, all claims for personal injury or death against Bold Type Tickets, its affiliated and parent companies, employees, and agents, and Your Ticketed Event’s management, facility, artists, participants, and all of their affiliated and parent companies, employees, and agents.

Indemnity

You agree to indemnify and hold harmless Bold Type Tickets, its affiliated and parent companies, employees, and agents, and Your Ticketed Event’s management, facility, artists, participants, and all of their affiliated and parent companies, employees, and agents, from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of this website, the violation of the Terms of Use by you, or the infringement by you, or others using your computer to access this website, of any intellectual property or other right of any person or entity, your negligence, breach of the rules posted at Your Ticketed Event, or violation of any governing law. Bold Type Tickets reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

Jurisdiction and Claims Against Bold Type Tickets

Bold Type Tickets’ website is hosted on servers located in the United States of America. You agree that the laws of the State of Washington in the United States of America shall govern any dispute arising out of the use of, or relating to, this website, the Terms of Use, or any claims or causes of action against Bold Type Tickets, its affiliated and parent companies, employees, and agents, arising from or related to Your Ticketed Event. Bold Type Tickets makes no representation that this website complies with the laws of other nations or jurisdictions outside the United States of America. If you are visiting this website from outside the United States of America, you are responsible for complying with all local laws and regulations and you waive any claims that may arise under the laws of any jurisdiction outside the United States of America. In the event of any dispute arising out of the use of, or relating to, this website or the Terms of Use, or of any claims or causes of action against Bold Type Tickets, its affiliated and parent companies, employees, and agents, arising from or related to Your Ticketed Event, you agree that the exclusive venue for litigating disputes shall be in state or federal court in Seattle, Washington and you agree to personal jurisdiction in these courts. You also agree that regardless of any statute or law to the contrary, any lawsuit asserting claims or causes of action arising out of or related to the use of this website or the Terms of Use, or claims or causes of action against Bold Type Tickets, its affiliated and parent companies, employees, and agents, arising from or related to Your Ticketed Event, must be filed and served within one (1) year after such claim or cause of action accrues or be forever barred. The prevailing party in any lawsuit asserting claims or causes of action arising out of the use of, or related to, this website or the Terms of Use, or asserting claims or causes of action against Bold Type Tickets, its affiliated and parent companies, employees, and agents, arising from or related to Your Ticketed Event, shall be entitled to an award of its attorney’s fees.

Severance and Waiver

You acknowledge and agree that if any provision of the Terms of Use shall be held unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the Terms of Use and shall not affect the validity and enforceability of any remaining provisions. Furthermore, if any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should give effect to the parties’ intentions as reflected in the invalid provision. Bold Type Tickets’ failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Bold Type Tickets.

How to contact us:

Bold Type Tickets
1535 11th Ave, Third floor
Seattle, WA 98122
support@boldtypetickets.com

© 2018 Index Newspapers LLC